Effective Date: 20.03.2025
Privacy Policy & Terms
- All credit/debit cards details and personally identifiable information will NOT be stored, sold, shared, rented or leased to any third parties
- The Website Policies and Terms & Conditions may be changed or updated occasionally to meet the requirements and standards. Therefore the Customers’ are encouraged to frequently visit these sections in order to be updated about the changes on the website. Modifications will be effective on the day they are posted.
- Cookies & Tracking Technologies: We use cookies to improve user experience.
2. Method of Payment, Card Types accepted and Currency:
- We accept payments online using Visa and MasterCard credit/debit card in AED (or any other agreed currency)”.
3. Delivery & Shipping Policy:
- We will NOT deal or provide any services or products to any of OFAC (Office of Foreign Assets Control) sanctions countries in accordance with the law of UAE
4. Refund/Return Policy:
Refunds will be done only through the Original Mode of Payment.
5. Cancellation & Replacement Policy:
- Cool Concepts reserves the right to cancel a service due to unforeseen circumstances, such as unavailability of technicians or extreme weather conditions. In such cases, customers will be informed in advance, and a full refund (if applicable) will be provided.
6. Country of Merchant Domicile:
United Arab Emirates (UAE)
7. Governing Law and Jurisdiction
- Any purchase, dispute or claim arising out of or in connection with this website shall be governed and construed in accordance with the laws of UAE
2. Services Provided
Cool Concepts offers refrigeration services, including vehicle refrigeration, cold storage solutions, and maintenance. Service availability may vary.
3. Intellectual Property
All content, including text, images, and logos, is owned by Cool Concepts and may not be copied without permission.
4. Limitation of Liability
We are not responsible for any damages resulting from the use of our website or services.
5. Termination of Access
We reserve the right to restrict access to our website or services if users violate these terms.
7. Contact Us
For questions about these Terms or our Privacy Policy, contact us at info@coolconcepts.com
